If something's broken or feels off, tell us. The faster you do, the faster we can fix it. Below: a handful of quick fixes that resolve most issues, plus where to send specific kinds of email.
Quick fixes
Try these in order before emailing. Two minutes total — they resolve most issues.
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01.
Force-close and reopen the app
On iPhone, swipe up from the bottom and flick Pick 'Em Sports off the carousel. On Android, open recent apps and dismiss the card. Then reopen. Clears most temporary glitches.
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02.
Update to the latest version
Check the App Store or Google Play for a Pick 'Em Sports update. We ship fixes often — running the latest build quietly solves a lot.
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03.
Check your connection
Picks, leaderboards, and league data sync live. On a flaky connection the app can appear stuck or stale. Toggle between Wi-Fi and cellular.
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04.
Sign out and back in
In the app: Settings → Sign Out. Then sign back in. Refreshes your session and pulls a clean copy of your data.
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05.
Notifications not arriving
Check device settings first: Settings → Notifications → Pick 'Em Sports at the system level. Then check the app's own preferences under Settings → Notifications.
Account & data
Delete your account
You can delete your account from inside the app: Settings → Account → Delete Account. This permanently removes your profile, picks, league memberships, leaderboard history, and any other content tied to your account. The deletion is irreversible.
If you can't reach the app for any reason, email support@pickemtech.com from the address on your account and we'll process it for you.
Get a copy of your data
Email support@pickemtech.com from the address on your account with the subject Data Export Request. We'll send your data in a portable format within a reasonable timeframe.
Privacy questions
Our full policy is at pickemsports.co/privacy. For specific concerns, email support@pickemtech.com.
Reporting a bug
Copy the lines below into an email. The five fields are the ones we actually use to diagnose what went wrong.
Subject: Bug — [one-line summary] Doing: what you were trying to do Expected: what should have happened Got: what actually happened Device: e.g., iPhone 15 Pro · iOS 26.1 Version: app version from Settings → About Screenshot: attach if possible
Feedback, ideas & press
Feature requests & feedback
An idea, a sport we should add, something we should change — we want to hear it. Email support@pickemtech.com with the subject Feature Idea.
Press, partnerships & business
For partnerships, sponsorships, or media, email inquiries@pickemtech.com. We'll route your note to the right person.
Mailing address
- Support
- support@pickemtech.com
- Inquiries
- inquiries@pickemtech.com
- Web
- pickemsports.co
- 2241 Chapline St., Wheeling, WV 26003